Policies of Kauai Vacation Rentals ®
Mahalo (thank you) for your interest in our Kauai Vacation Rentals ®. The information on our web site, with descriptions and photos of the homes, cottages and condominiums we manage, will help you select the specific area and the perfect vacation rental for your stay here on Kauai. When you contact us, please let us know the number of guests in your party and the dates you will need accommodations.
Please note that our vacation rentals are solely for the purpose of vacation residence. No functions or pets are allowed.
An initial deposit and reservation fee are required to confirm your reservation within ten days of booking. Your refund will be returned to you approximately 2-4 weeks after your departure. Charges for damage that is more than normal wear and tear will be deducted.
For most accommodations, except for prime-time bookings, cancellations require a 90-day written notice for refund of your initial deposit less a $75 processing fee. If less than 90 days' written notice, the entire initial deposit is forfeited. If less than 60 days' written notice, the rent & excise tax are forfeited. Please see "Special Instructions for Prime-Time Bookings" below.
For most accommodations, rent is due 60 days prior to your arrival. While we make every effort to keep our information current, because of the increasing cost of owning and maintaining a home in Hawaii, the rates quoted on the following pages may change slightly from time to time. At the time of booking, there will be a $35 non-refundable reservation fee and an optional travel/accommodation insurance premium. All rates are plus 4.166% gross excise tax and 9.25% room tax. Please note there is a 3- to 5-night minimum. If you plan to stay longer than a week, the extra nights are prorated at the weekly rate.
Special Instructions for Prime Time Bookings
There is a 7-14 night minimum stay between December 15 and January 6. Please inquire about special rates and deposit requirements. Cancellations require 120 days' written notice for refund of your initial deposit less a $75 processing fee. If less than 120 days' written notice, the full initial deposit is forfeited. If less than 90 days' written notice, the rent & excise tax are forfeited.
Keys and Directions
Our regular office hours are Monday through Saturday, 8:00 a.m. to 4:00 p.m. (Hawaiian Time). Our normal procedure is to leave a Welcome/arrival packet with keys and directions to your accommodation at the counter where you get your car rental. In most cases, check-in time is 3:00 p.m. Check-out time is 10:00 a.m.
All of our Kauai Vacation Rentals ® are completely furnished and include bed and bath linens and kitchen items. If air conditioning, television, DVD, bed sizes or high-speed internet access are important to you, please ask us about them before you reserve a specific accommodation.
Car Rentals & Activities
We will be happy to assist you with other plans, including car rentals and information about activities on our beautiful Garden Island.
Come Enjoy the Aloha Spirit in a Kauai Home Rental...